Proactive vs. Reactive Quality: Building a Business Case for Quality Investments

Presented November 14, 2024

Download our insightful discussion on the importance of proactive quality approaches and reducing the hidden costs of poor quality.

Stephanie shared a few slides on the cost of quality as a primer for the Q&A discussion and answered questions submitted by the audience, such as:

• Why is a reactive approach commonly used to fulfill regulatory compliance?
• How can I convince management to invest in quality improvements?
• How do we transition from reactive to proactive quality measures?